Our Process

What you can expect when working with Energy Concerns.

We understand that there are many options when it comes to Green Energy, so we’ll guide you through every stage of the process and ensure you get the right solution to meet your exact requirements.

Our end-to-end process is below, so you can see what to expect at each stage.

Initial Contact

When you first get in touch with us, either via our website, phone, or email, we will get in touch to gather some basic information about your needs and the type of service you’re interested in, whether it’s solar panel installation, EV charger fitting, or another green energy solution.

Consultation and Assessment

We will schedule a free, no-obligation consultation at a time that suits you. One of our experts will visit your property to assess its suitability for the desired service.

During this visit, they will:

Evaluate the structural and electrical setup of your property.
Discuss your energy usage and future requirements.
Answer any questions you may have about the technology and installation process.

Customised Proposal

Based on the assessment, we will create a detailed proposal tailored to your specific needs. This proposal will include:

A customised design for the solar panel system or EV charger installation.
An estimated timeline for the project.
A transparent breakdown of costs, including equipment, labour, and any additional services.

Review and Quotation

We will present the proposal to you and go through each detail to ensure everything meets your expectations. At this stage, you will receive a formal quotation. We will also discuss available financing options and any applicable government incentives or grants.

Get a quote

Agreement and Scheduling

Once you’re satisfied with the proposal and quotation, we will proceed to the agreement stage. You’ll sign a contract outlining the scope of work, costs, and terms of service. We will then schedule the installation at a time that is convenient for you.

Installation

Our certified and experienced technicians will carry out the installation with minimal disruption to your daily routine. Throughout the process, our team will:

Ensure all work is completed to the highest standards.
Keep you informed of progress and any unforeseen issues that may arise.
Conduct a thorough test of the system to ensure everything is functioning correctly.

System Handover

After installation, we will provide a comprehensive handover, including:

Demonstrating how to use and monitor your new system.
Providing all necessary documentation, such as warranties and compliance certificates.
Offering advice on maintenance and troubleshooting.

Final Approval

Once you are completely satisfied with the installation, we will request your final approval. We take pride in our work and want to ensure you are happy with the outcome. Your feedback is invaluable to us and helps us continually improve our services.

Aftercare and Maintenance.

Our commitment to you doesn’t end with the installation.

We offer ongoing support and maintenance services to ensure your system continues to operate efficiently.

Should you have any questions or require assistance, our customer support team is always available to help.

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Just need an EV charger installed?

If you need an EV charger installed, we offer a wide range from the top manufacturers.

Get in touch to tell us what you need and we’ll be able to provide you with a no-obligation quote and a speedy install.